Request before returning
Do not return parts without written return authorization from Hikari Tractors. Returns depend on the order, product condition, supplier rules, fitment review, and the reason for the request.
Eligibility
Subject to confirmation, eligible requests may need to be made within [RETURN PERIOD], with unused products in original condition and packaging. Custom-sourced, installed, damaged, used, clearance, or special-order items may be non-returnable where stated in the quotation or order terms.
Incorrect, damaged, or missing items
Contact us promptly with your order reference, photos, packaging details, and a clear description. We will review the case and advise the available resolution in line with the accepted order terms.
Refund timing
If a refund is approved, method and timing depend on the original agreed payment arrangement and applicable processing steps. Hikari Tractors does not claim to offer online card checkout through this website.